Shipping & Returns Policy - Global

At indē wild, we're dedicated to making your ordering experience as smooth as possible. Please take a moment to familiarise yourself with our shipping policy. 

Shipping within India

Please visit our India website at https://india.indewild.com/ for more details on shipping within India.

Shipping within UK

Please visit our UK website at https://uk.indewild.com/ for more details on shipping within the UK.

Shipping within USA

Please visit our USA website at https://indewild.com/ for more details on shipping within the USA.

Shipping to Other Countries

These are the countries we ship to: 

Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao SAR, North Macedonia, Madagascar, Malawi, Maldives, Malta, Martinique, Mauritania, Mauritius, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, Niue, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Philippines, Poland, Portugal, Qatar, Réunion, Romania, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Sri Lanka, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uzbekistan, Vanuatu, Zambia

Currently we do not ship to the following countries:
Afghanistan, Belarus, Bhutan, Cabo Verde, Central African Republic, Congo, Congo (Democratic Republic of the), Cuba, Eritrea, Greece, Indonesia, Iran, Iraq, North Korea, South Korea, Lebanon, Liberia, Libya, Malaysia, Mali, Marshall Islands, Mexico, Micronesia, Myanmar, Niger, Palau, Peru, Russia, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & the Grenadines, Sao Tome & Principe, Somalia, South Sudan, Spain, Sudan, Syria, Tajikistan, Turkey, Turkmenistan, Ukraine, Uruguay, Vatican City, Venezuela, Vietnam, Yemen, Zimbabwe

Orders will be shipped by a Global-e Carrier Service. Customs, duties, shipping fees and transit times are calculated at checkout depending on your country or region. Final shipping charges are calculated at checkout. 

International orders are typically processed in 1-2 business days and should arrive within 15 business days. Please bear in mind that while these estimated times reflect the majority of shipments, due to uncontrollable local customs clearance processes and inspections, these estimated times could take longer. You pay guaranteed landed costs at checkout; no additional fees are due upon delivery. Please allow 48 hours for tracking information to update once you receive a tracking number. Local carriers will do the final delivery. If you have additional questions, please contact customer care on you@indewild.com (10 am to 6 pm EST Mon-Fri).

Timing 

• Once you place your order, you will receive a confirmation email.
• Your order will be processed in 24-48 hours after the confirmation.
• You will receive an email notification with the tracking number of your shipment within 1-3 business days (excluding weekends and holidays). 
• You can also check the status of your order on our website in the 'My Account' section.

Unforeseen Delays

Please keep in mind that during sales or peak seasons and public holidays, shipping delays may occur due to factors beyond our control. Your patience is truly appreciated during these times. For assistance, contact us at you@indewild.com.

In the rare instance that your order doesn't reach you within 15 business days, we kindly ask you to reach out to us at you@indewild.com (10 am to 6 pm EST Mon-Fri). We will promptly look into the matter and ensure you're kept up-to-date. Your satisfaction is our priority.